The client's growing challenge was how to provide customers with insurance product choices, to meet their specific insurance needs, from across the many brands owned by the parent company. In the end, their entire insurance platform required modernization. As most of their insurance products came with a static plan, there was a need to have a common portal that would enable customers to choose the right plan based on information provided to the portal describing their insurance needs.
The digital insurance broker platform increased ease of use and client satisfaction across the following product lines:
- Auto Insurance
- Pet Insurance
- Flood Insurance
- General Liability
- Worker Compensation
- Cyber risk assessment
- Production insurance program
- Group personal excess liability program
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